health &  safeTy


For ALL emgerencies Dial 112. In case of major emergencies the best Hospital in the center is located in Piazza di Santa Maria Nuova. This hospital is only open until Midnight* After 12am this time there is The Hospital Careggi  

Medical Clinics
1) Ambulatorio di Firenze
Vicolo Degli Adimari, 1 (Via Calzaioli)1st Floor, Low cost general and specialized Medical visits. General Doctor Visits without appointment: 14:00-16:00 Mon.- Fri.

2) MEDICAL SERVICE. Via Roma, 4 - 50123 Firenze - Ph. +39 055 475411 - Fax +39 055 4630176 Accepts all major travel health plans.

3) CASA DI CURA ULIVELLA E GLICINI - IFCA, house calls, 24 hr services, testing and scans available
Via del Pergolino, 4
50139 - Florence (Italy)
24hr/ 7day Call Center: (+39) 331 636 9001
Office: (+39) 055 429 6314


For non emergencies, you can find an extensive list of English speaking doctors in Florence in the US Embassy Website.

Dr. Stephen Kerr, General Physician. Pza Mercato Nuovo 1, T: 055.288055 C: 335.8361682,, Aprox €45 per visit

See OASH for a guide to Mental Health. OASH.GOV

Anna Choub MD PhD Specialist is Psychiatry Studio Medico Del Cinghiale Pza. Mercato Nuovo 1, Firenze (+39) 339-568-7775  

Dr. Rossella Modiano, Clinical Psichologist & Psychotherapist, EMDR Therapist, e-mail: -- T: +39 339 235959

Dr. Silia Passeri, Psychology-  Borgo Pinti 58r T: 333/617-5904, C: 339/855-5211 E: Office hours: Monday – Friday: 9:00 am – 3:00 pm Fees: Office visit € 45

Post Offices
The resident permit is filed at the Post Office on Via Pellicceria, 3, by Piazza della Republica – We take students to file these forms at orientation. For students not at orientation, there is a help desk at the post office where you can go to organize your permesso.  It is open from Monday to Saturday.  Stamps can also be bought from most Tabacchi shops around the city.



1. For ALL emergncies Dial 112.
2. Safe practices include not making eye-contact with strangers. Ignoring catcalls or invitations. Install this app for extra saftey
3. Avoid walking alone at night. Never go down side streets alone, it is recommended to walk only on the well illuminated streets
4. When going out, it is recommended to carry only photocopy of your passport and resident permit, a little money and one card
5. Thieves operate in places frequented by students and tourists: Nightclubs / Bars, Cafes, Train and bus stations, Internet cafes, etc. Watch your purses/bags always.
6. Warning signs of being drugged,    OASH-Office On Women’s Health
7. TAXI ROSA: 10% taxi discounts for females if alone between 9pm-4am: Ask for "Taxi Rosa" (055-4361904), or (055-4378557).
8. Associations for women safety, legal and consultations.

Personal Security Reminders
Always maintain situational awareness. Be mindful of distraction tactics and jostling crowds. Be particularly alert near/on public transportation, in tourist and high traffic areas, as you enter and exit vehicles and stores, or while using ATM machines. Use good judgment in public and be discreet (avoid displaying cash, conceal jewelry, etc.) Maintain control of all your personal belongings.  Keep valuables in your front pockets and hold purses and bags closely in front of your body, especially at restaurants and outdoor venues. Do not leave shopping bags, purses, backpacks, or other valuables unattended. Do not share personal information with strangers (name, phone, address, country of origin, etc.)Do not accept gifts or items from strangers.  This may be a prelude to a scam.  Typical gifts are flowers, bracelets, and even bottled water.  The scammer will usually ask for highly inflated prices and use high pressure tactics to elicit money. .

Should you run into any difficulties – loss of passports, wallets etc, then you must go to the Carabinieri station located also nearby at PIAZZA STAZIONE 7 . Their telephone number is 055 264 6950. For emergencies please dial 112.

A large number of countries have consulates located in Florence, which can be helpful should problems arise with documentation, passports etc.

Academic resources

Book stores
See McRae’s, Feltrinelli, and The Paperback Exchange for a selection of books in English.

Cartoleria Lory Printing and Art Supply
Lory has two parts – a store that specializes in supplies for art and design, and a copy and printing section.  It has one of the best selections in the city. Lory is found at Via S. Spirito, 4/R.

Computer Repair
If you have problems with your computer, contact the registrar. In many cases we can lend students  a PC until their's has been reparied.   

Bus Terminal SITA and LAZZI
The SITA and LAZZI bus stations are close to the main train station of Santa Maria Novella.  Both companies run buses to destinations throughout Tuscany and Italy.

Student services

Gyms and swimming pools
There are a number of gyms located around the city, with prices varying from expensive to cheap, depending on facilities.  There are also public open air swimming pools in the city that are open in the summer.

Wash and Dry
There are a large number of ‘Wash and Dry’  and ‘Onda Blu’ launderettes around the city, making it convenient if your apartment does not have a washing machine. 

Grocery Stores
Grocery stores, markets and supermarkets are located around the city, and vary in size.  Conad is a chain of larger supermarkets where you can find a variety of food, as well as household goods and toiletries. 

The historical central market in San Lorenzo is an excellent place to buy fresh fruit, vegetables, cheese, meat and fish.  The market at Sant’ Ambrogio is also a good place to buy fresh food at reasonable prices.  Both are closed on Sundays. The Mercato delle Cascine is open only on Tuesday mornings, and it has a wide range of goods, from food to clothes to house wares.